FAQ - Revision history

Ms7821: /* Ticket Sales */

2014-08-22T09:09:20Z

Ticket Sales

← Older revision		Revision as of 09:09, 22 August 2014
Line 90:		Line 90:

	If you can afford it and wish to help support the event financially by paying a bit more for your ticket, you can buy a Supporter ticket. We're a non-profit event and so the money will go towards making the event even more awesome.		If you can afford it and wish to help support the event financially by paying a bit more for your ticket, you can buy a Supporter ticket. We're a non-profit event and so the money will go towards making the event even more awesome.

			===When will I receive my ticket?===
			You should receive an email containing any tickets you've bought on 22nd August. If you haven't received one, please check your spam folder. Alternatively, log in at https://www.emfcamp.org/tickets and click "Show e-Tickets".

			If you've bought tickets after this point, your tickets should be attached to the confirmation email.

			Please contact tickets@emfcamp.org if you haven't received your tickets.

	==Planning your Attendance==		==Planning your Attendance==

Alex H: /* Where is it? How can I get there? */

2014-08-20T08:23:10Z

Where is it? How can I get there?

← Older revision		Revision as of 08:23, 20 August 2014
Line 93:		Line 93:
	==Planning your Attendance==		==Planning your Attendance==
	===Where is it? How can I get there?===		===Where is it? How can I get there?===
	Refer to [[Location]]. '''NOTE: We have moved!''' It's only a few miles down the road, but please don't go to the old site!		Refer to [[Location]] for details.
			Postcode is MK17 0BU and the nearest station is Bletchley.
			'''NOTE: We have moved!''' It's only a few miles down the road, but please don't go to the old site!

	===When can I arrive? When do I have to leave by?===		===When can I arrive? When do I have to leave by?===

MatS: Add wiki FAQs

2014-08-19T11:06:58Z

Add wiki FAQs

← Older revision		Revision as of 11:06, 19 August 2014
Line 210:		Line 210:
	=== Our village is really big, does that need special planning? ===		=== Our village is really big, does that need special planning? ===
	Probably: yes. Please contact general@lists.emfcamp.org, the single point of contact for all things villages concern so far.		Probably: yes. Please contact general@lists.emfcamp.org, the single point of contact for all things villages concern so far.

			==Wiki==
			===How do I change my village's icon on the map?===
			On your village page, click Edit at the top. After <nowiki>{{Village</nowiki> add a line <nowiki>\|Picture=EMF-green.png</nowiki> (change EMF-green.png to the name of your image). To upload an image, use the Upload File link to your left.

			===Why is my village icon showing up as a red arrow?===
			Most likely because you need to start the name of your image with a capital.

			===Can someone help me with something on the wiki?===
			With the festival approaching, many of the organisers are very busy. But [[User:MatS]] is worth asking: either on his [[User_talk:MatS\|talk page]] or [[User:MatS\|IRC]].

Jonty: /* Can I make a fire, or bring my own BBQ? */

2014-08-18T15:27:27Z

Can I make a fire, or bring my own BBQ?

← Older revision		Revision as of 15:27, 18 August 2014
Line 163:		Line 163:
	Fires on the ground are strictly prohibited. Please adhere to this requirement of both the landowner and health and safety.		Fires on the ground are strictly prohibited. Please adhere to this requirement of both the landowner and health and safety.

	Barbecues must be used off ~~the ground to reduce fire risk and prevent damaging~~ the ground. If you have a raised fire pit this is also acceptable.		Barbecues must be used off the ground. If you have a raised fire pit this is also acceptable.

	Foraging for wood on the site is not permitted according to the terms of our contract with the landowners. Please bring your own fuel to site.		Foraging for wood on the site is not permitted according to the terms of our contract with the landowners. Please bring your own fuel to site.

Jonty at 15:26, 18 August 2014

2014-08-18T15:26:47Z

← Older revision		Revision as of 15:26, 18 August 2014
Line 161:		Line 161:
	===Can I make a fire, or bring my own BBQ?===		===Can I make a fire, or bring my own BBQ?===

	~~Open fire is~~ strictly prohibited. Please adhere to this requirement of both the landowner and health and safety.		Fires on the ground are strictly prohibited. Please adhere to this requirement of both the landowner and health and safety.

	Barbecues must be used off the ground to reduce fire risk and prevent damaging the ground.		Barbecues must be used off the ground to reduce fire risk and prevent damaging the ground. If you have a raised fire pit this is also acceptable.

	Foraging for wood on the site is not permitted according to the terms of our contract with the landowners. Please bring your own fuel to site.		Foraging for wood on the site is not permitted according to the terms of our contract with the landowners. Please bring your own fuel to site.

Ms7821: /* Can I make a fire, or bring my own BBQ? */ no fire pit

2014-08-18T15:13:45Z

Can I make a fire, or bring my own BBQ?: no fire pit

← Older revision		Revision as of 15:13, 18 August 2014
Line 161:		Line 161:
	===Can I make a fire, or bring my own BBQ?===		===Can I make a fire, or bring my own BBQ?===

	Open fire is strictly prohibited ~~except in the main fire pit~~. Please adhere to this requirement of both the landowner and health and safety.		Open fire is strictly prohibited. Please adhere to this requirement of both the landowner and health and safety.

	Barbecues must be used off the ground to reduce fire risk and prevent damaging the ground.		Barbecues must be used off the ground to reduce fire risk and prevent damaging the ground.

Will-h: /* Ticket Sales */ add EUR sales clarification

2014-08-05T14:41:02Z

Ticket Sales: add EUR sales clarification

← Older revision		Revision as of 14:41, 5 August 2014
Line 77:		Line 77:
	===Can't enter the transaction reference?===		===Can't enter the transaction reference?===
	If you are having trouble entering the transaction reference into your online banking, just remove the hyphen. Some banks don't like it and don't tell you.		If you are having trouble entering the transaction reference into your online banking, just remove the hyphen. Some banks don't like it and don't tell you.

			===What's your IBAN/BIC details?===
			Select a ticket valued in EUR on the front page. You will be presented with the necessary IBAN/BIC transfer details. Foreign transactions are not supported for GBP tickets.

	===Do you have a Code of Conduct?===		===Do you have a Code of Conduct?===

Underhand: /* What's the accessibility situation like? */ Add info about toilets and showers

2014-07-24T16:00:58Z

What's the accessibility situation like?: Add info about toilets and showers

← Older revision		Revision as of 16:00, 24 July 2014
Line 42:		Line 42:
	===What's the accessibility situation like?===		===What's the accessibility situation like?===
	The site will be well lit during the event, and we will aim to cover access to the stages with trackway. Travelling between stages may take some time, though.		The site will be well lit during the event, and we will aim to cover access to the stages with trackway. Travelling between stages may take some time, though.

			There will be three accessible toilets and the current plan includes an accessible shower with a wheelchair ramp.

	We cannot guarantee 24/7 power for continuous positive airway pressure (CPAP) devices, but the power infrastructure team will be on call through the night.		We cannot guarantee 24/7 power for continuous positive airway pressure (CPAP) devices, but the power infrastructure team will be on call through the night.

Ms7821: /* Ticket Sales */

2014-07-21T11:48:18Z

Ticket Sales

← Older revision		Revision as of 11:48, 21 July 2014
Line 39:		Line 39:

	You can pay by bank transfer (in pounds sterling or Euros), a one-time direct debit (in pounds sterling or Euros), or by credit or debit card via Stripe (which charges a small fee).		You can pay by bank transfer (in pounds sterling or Euros), a one-time direct debit (in pounds sterling or Euros), or by credit or debit card via Stripe (which charges a small fee).

			===What's the accessibility situation like?===
			The site will be well lit during the event, and we will aim to cover access to the stages with trackway. Travelling between stages may take some time, though.

			We cannot guarantee 24/7 power for continuous positive airway pressure (CPAP) devices, but the power infrastructure team will be on call through the night.

			If you will be attending with a carer, they are entitled to a free ticket. Please [mailto:tickets@emfcamp.org email us] in advance so we can allocate the ticket.

			Registered assistance dogs will be allowed.

			If you have any other requirements, please tick the "I have accessibility requirements" checkbox when buying your ticket, and we'll be in touch for details. If you'd like to confirm anything before buying your ticket, please [mailto:tickets@emfcamp.org drop us an email].

	===Can I get a day ticket?===		===Can I get a day ticket?===

Russ: /* Do volunteers pay for their ticket? */

2014-07-09T17:27:31Z

Do volunteers pay for their ticket?

← Older revision		Revision as of 17:27, 9 July 2014
Line 50:		Line 50:

	===Do volunteers pay for their ticket?===		===Do volunteers pay for their ticket?===
	Everyone is expected to buy a ticket, including people in the organising team and all volunteers.		Everyone who attends is expected to buy a ticket, including people in the organising team and all volunteers. So many people contribute to running EMF that it would financially impossible to give everyone who helps out a free ticket, and unfair to draw a line past which volunteers receive free tickets.

			The only exception to this rule are first aiders, who are expected to carry out three 8-hour shifts in return for a free ticket.

	===Is there an age limit?===		===Is there an age limit?===